At OMPALI CLOTHING, we want to ensure your satisfaction with every purchase. Please read our cancellation and refund policy carefully.
Cancellation of Orders:
Orders can be canceled before they are shipped. Once an order is shipped, it cannot be canceled.
Refund Process:
Refunds are processed within 0-4 days of receiving the returned item. The actual refund timeline depends on your individual bank’s processing times.
Return Eligibility:
We accept returns for unused and undamaged items only. Items that show signs of use or damage will not be eligible for a refund.
Third-Party Payment Gateway:
We use a third-party payment gateway for order processing, cancellation, and refunds. Any issues related to payment processing should be addressed directly with the payment gateway provider.
Refund Exceptions:
Refunds will not be provided for used, washed, or damaged items. Please ensure that returned items are in their original condition with all tags attached.
Contact Us:
If you have any questions or concerns about cancellations, refunds, or the return process, please contact us at admin@ompaliclothing.com. Our customer support team will be happy to assist you.
Disclaimer:
OMPALI CLOTHING and OM PALI COLLECTION reserve the right to update or modify this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Thank you for shopping with OMPALI CLOTHING!